About Us

 

In 1901, John W. Nordstrom opened a shoe store on the premise that customers deserved the best service, selection, quality and value. Over a century later, we maintain the same dedication to providing unique a range of products, exceptional customer service and great experiences. To learn more about our history, please visit About Us on nordstrom.com.

About

At Nordstrom, Inc. (NYSE: JWN), we exist to help our customers feel good and look their best. Since starting as a shoe store in 1901, how to best serve customers has been at the center of every decision we make. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. Our digital-first platform enables us to serve customers when, where and how they want to shop – whether that’s in-store at more than 350 Nordstrom, Nordstrom Local and Nordstrom Rack locations or digitally through our Nordstrom and Rack apps and websites. Through it all, we remain committed to leaving the world better than we found it.

 

Our Brands

 

 
 

 

 

 

 

Company Facts at a Glance

Nordstrom is headquartered in Seattle, WA

Nordstrom was founded as a shoe store in 1901 by Swedish immigrant John W. Nordstrom (JWN), who came to Seattle with $5 in his pocket

Nordstrom went public in 1971 and was officially renamed ‘Nordstrom, Inc’

In 1973, Nordstrom opened the first Nordstrom Rack in the basement of the Seattle store as a clearance center for full-line store merchandise

In September 2014, Nordstrom opened its first Canada store at Chinook Centre in Calgary

Nordstrom operates 218 restaurants across the Unites States, including 20 unique restaurant concepts, 101 Specialty Coffee Bars, 8 Habitant Bars, 8 Grills and more

Nordstrom is the largest employer of tailors in North America

Nordstrom has 10+ Nordstrom Made brands, all designed in-house by an internal Nordstrom design team

Treasure & Bond, one of Nordstrom’s private-label brands, donates 2.5% of sales to organizations focused on empowering youths

We match our employees’ charitable donations and volunteer hours, up to $5,000 each year, starting on their first day

Nordstrom distribution centers recycle 98% of their waste on average

There are 100 Nordstrom stores, 247 Nordstrom Rack stores and seven Nordstrom Locals

55% of sales were digital in 2020