Erik Nordstrom and Jamie Nordstrom Exchange Roles in Nordstrom Multi-Channel Business
"Customers view us as one Nordstrom – our challenge is to act like one Nordstrom," said
Nordstrom is squarely focused on a customer strategy, serving customers the way they want to shop. Today, Nordstrom serves customers through distinct yet complementary businesses: Nordstrom stores, Nordstrom.com,
"Customers don't value channels, they value experiences, and our entire team is focused on creating innovative and relevant customer experiences," said
Erik was named a co-president of Nordstrom in 1995 and president of stores in 2000. Jamie was instrumental in the development of Nordstrom's singular inventory platform, leading that project prior to being named president of Nordstrom Direct in 2005. Together they have been integral to the company's growth and customer focused online experience that is recognized as the innovative leader in the industry. Their strategic guidance, along with the rest of the executive team, helped develop and launch capabilities that integrated Nordstrom stores and Nordstrom.com including the store and online merchandising teams, buy online/pick up in stores, mobile POS, same-day delivery and free shipping/free returns. In addition, since 2000 Nordstrom has opened 46 full-line and 127 Rack stores, launched partnerships with retailers such as Topshop, minority investments in Bonobos and Peek...Aren't You Curious and completed the acquisition of HauteLook in 2011. More recently their leadership was instrumental in the development and launch of Nordstromrack.com and the company's expansion into
ABOUT NORDSTROM
INVESTOR CONTACT: |
Rob Campbell |
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Nordstrom, Inc. |
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(206) 233-6550 |
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MEDIA CONTACT: |
Brooke White |
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Nordstrom, Inc. |
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(206) 303-3030 |
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